Daniel Altman


Role: Ph.D. Student

Daniel Altman is a Ph.D. candidate at the Industrial Engineering and Management Faculty at the Technion. He has a B.A in Psychology Sociology and Anthropology from the Max Stern Yezreel Valley College and an MSc in Organizational Psychology from the Technion. His MSc thesis, advised by Prof. Anat Rafaeli and Dr. Galit Yom-Tov, explored the effects of expressed customer emotion in service systems on consequent employee performance and behaviour using Big-Data. (Link: Daniel M.Sc. Thesis)