Postdoctoral position at the Service Enterprise Engineering (SEE) Center, Faculty of IE&M, at the Technion, Israel Institute of Technology
Position Description: The Service Enterprise Engineering Center (SEE) is a hub for Service Engineering research, theoretical and empirical. The center has been developing scientifically-based design principles and tools (often culminating in software), that support and balance service quality, efficiency and profitability, from the likely conflicting perspectives of customers, servers, managers, and often also society. An important part of the SEE Center is its SEELab, which collects, processes and maintains a repository of data from service operations, with a special focus on hospital and call-center data.
The Center is looking for a postdoctoral fellow with an interest in the research areas of the Center, to collaborate with faculty affiliated with the center on their research.
Qualifications: Applicants must hold a Ph.D. in Operations Research/Industrial Engineering/Applied Mathematics/Statistics and have a solid background in (at least) one of the following:
Queueing systems and/or Stochastic modelling,
Statistics and Data analytics
Empirical models for operations management.
Location: Haifa, Israel
Start Date: Flexible, as agreed with the academic host.
For list of publications originating in the Lab activities please visit http://ie.technion.ac.il/serveng/References/references.html and this website
Applicants should submit a cover letter, curriculum vitae, and three professional references.
For additional information re the position, please contact:
Galit Yom-Tov at email@example.com
For submission of applications please contact: firstname.lastname@example.org