Daniel Altman

2119_58da47567d27f

Role: Ph.D. Student
Email
altmandaniel1@gmail.com

Daniel Altman is a Ph.D. student at the Industrial Engineering and Management Faculty at the Technion. He has a B.A in Psychology Sociology and Anthropology from the Max Stern Yezreel Valley College and a MSc in Organizational Psychology from the Technion. His MSc thesis, advised by Prof. Anat Rafaeli and Dr. Galit Yom-Tov, explored the effects of expressed customer emotion in service systems on consequent employee performance and behaviour using Big-Data.

His M.Sc. thesis, advised by Prof. Anat Rafaeli and Dr. Galit Yom-Tov, explored the effects of expressed customer emotion in service systems on consequent employee performance and behaviour using Big-Data. (Link: PDF of Daniel M.Sc. Thesis)